FundixPay Help Center

Find quick answers about deposits, virtual credit, interest, and security.

Deposits & Guarantee

What is the minimum deposit?+
The minimum deposit is 300 USDT/USDC on TRC20.
Which stablecoins and network are supported?+
Only USDT or USDC on TRON (TRC20). Any transfer on another network is irrecoverable.
What is the guarantee deposit?+
It activates your account. If your application is declined, it is 100% refunded (excluding network fees).

Credit & Interest

How is the credit amount calculated?+
Your limit is based on your deposits, up to x10 (e.g. 1,000 USDT → 10,000 USDT credit), subject to caps.
What are the interest rates?+
  • Fixed rate: 0.09%/day on the amount used.
  • No hidden fees: you only pay for what you spend.
  • Example: 10,000 USDT used → 9 USDT/day.
Repay whenever you want: interest stops immediately.

Limits & Conditions

What are the limits?+
  • Minimum deposit: 300
  • Maximum virtual credit: 50,000
  • The multiplier may vary by profile.

Usage

Where can I use my credit balance?+
Like a payment balance: purchases, transfers, payments depending on the available channels.
How long does approval take?+
Generally a few minutes after on-chain confirmation. Manual review may extend the delay.

Account & Security

How is my data protected?+
Data encryption, strict access control, and secure application practices.

Support

How can I contact support?+
Use the Contact page or email support@fundixpay.com. Average response time: 24 business hours.

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